FAQ

- How long will my order take to arrive?

"Products arrive within 4 weeks of purchase. Our customer service team is available in cases of delay, questions, or status updates."

 

- How do you beat competitors prices?

"We work directly with manufacturers to price our products as best we can."

 

 - Do you take refunds for order issues?

"Depending on the circumstance of the order, we may decide to reimburse the purchaser or send a replacement product. It is circumstantial so it would be best to talk to our customer service."

 

- How can I contact Nocturnus Veil?

"Our business email is 'nocturnusveil@gmail.com' for any further questions regarding return policy, shipment, etc."